NIKONEKT TANESCO

Key Features of NIKONEKT

• New Electricity Connection Applications

Customers can apply for electricity supply for various purposes, including residential, commercial, industrial, agricultural, or public services. The application process involves selecting the purpose, category, applicant type, and providing identification details.

• Application Status Tracking

Applicants can monitor the progress of their submitted applications by entering their application number and the mobile number used during the application process. This feature also allows users to view any remarks or required actions.

• Contractor Coordination

After submitting an application, customers can select a licensed electrical contractor from TANESCO's list. The contractor will fill in the wiring details and submit them through the NIKONEKT system.

• Emergency Reporting and Complaints

The platform allows users to report power outages, electrical faults, and other emergencies. Additionally, customers can lodge complaints or make inquiries directly through the system.

• Meter Debt Check

Customers can check outstanding debts on their electricity meters using the NIKONEKT platform.

Accessing NIKONEKT

• Visit the official NIKONEKT website at https://nikonekt.tanesco.co.tz/index.php to access all services. For Mobile Applications Download from the Google Play Store or iOS Available on the App Store.

How to Apply for Electricity Connection via NIKONEKT

• Start Application: Go to the https://nikonekt.tanesco.co.tz/index.php?r=application page.

• Provide Basic Information: Select the purpose, application category, applicant type, and identification details.

• Enter Property Details: Fill in contact information and property specifics.

• Submit Application: After reviewing, submit the application.

• Select Contractor: Choose a licensed electrical contractor to handle wiring details.

• Contractor Submission: The contractor inputs wiring information and submits it to TANESCO.

• Quotation and Payment: TANESCO assesses the application, provides a quotation, and issues a control number for payment.

• Connection: Upon payment confirmation, TANESCO proceeds with the electricity connection.